Last Updated: January 1, 2024
At R.S Group of Education, we believe in transparency. Please read our refund policy carefully before enrolling. By paying fees, you acknowledge understanding of these terms.
1. Refund Schedule
| Cancellation Timing | Refund % | Deduction |
|---|
| Before course start date | 80% | 20% administrative fee |
| Within 7 days of course start | 50% | 50% retained |
| 8–15 days after start | 25% | 75% retained |
| After 15 days | 0% | No refund |
2. Non-Refundable Fees
- Registration / Enrollment fee (₹200–₹500) is non-refundable under any circumstances.
- Examination and certification fees once paid to the certifying body.
- Placement service fee, if placement has already been initiated.
- Fees for Government scheme batches (PMKVY, NULM) – these are fully subsidized or free.
3. How to Request a Refund
- Submit a written refund request via email to accounts@rsgroupeducation.in with your enrollment ID and reason.
- Alternatively, visit our office in person with your fee receipt.
- Refund requests must be made by the enrolled student only.
4. Processing Time
- Refund requests are reviewed within 5 working days of receipt.
- Approved refunds are processed within 10 working days.
- Refunds are issued via the original payment method (cash/UPI/bank transfer).
5. Course Cancellation by R.S Group
In the rare event that we cancel a course due to insufficient enrollment or force majeure:
- Full fee refund will be issued within 7 working days.
- Students may be offered an alternative course of equivalent value as a free transfer.
6. Medical / Emergency Cases
In cases of medical emergency, death in family, or other genuine hardships, special refund consideration may be given at the management's discretion. Appropriate documentation will be required.
7. Contact for Refund Queries
Email: accounts@rsgroupeducation.in
Phone: +91 761 234 5678
Hours: Mon–Sat, 10 AM – 5 PM